Privacy Policy

Effective Date: 30/05/2025

This Privacy Policy explains how the Insulator Education Initiative, operated by Insulation Technology Group, collects, uses, and protects your personal data when you visit education.insulationtg.com.

We are committed to safeguarding your privacy and handling your data in a transparent and lawful manner.

1. Who We Are

Insulation Technology Group is the operator of the Insulator Education Initiative.

For all data protection matters, you can contact us at:

• Email:  office@insulationtg.com
• Address: Insulation Technology Group GmbH
  Amelia-Mary-Earhart-Str. 8
  60549 Frankfurt am Main
  Germany

2. What Data We Collect

We may collect and process the following types of personal data:

• Contact details (e.g., name, email, organisation)
• Technical data (IP address, browser type, OS)
• Usage data (pages visited, time on site)
• Communication data (your messages or feedback)

We do not knowingly collect personal data from children under 16.

3. How We Collect Your Data

• When you fill out forms on the site
• When you register for an account or subscribe to a course
• When you contact us
• Automatically via cookies and analytics (see Cookie Policy below)

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent – for marketing or non-essential cookies
• Contractual necessity – to provide access to learning content
• Legitimate interest – to maintain and improve the website
• Legal obligation – where required by law

5. How We Use Your Data

• Provide and manage access to courses
• Communicate with you
• Respond to inquiries or support requests
• Improve the user experience
• Comply with legal requirements

6. Data Sharing

We may share data with trusted third-party service providers to help operate this website, including:

• Hosting and infrastructure providers
• Analytics and performance services
• Cookie consent services (e.g., CookieFirst)

All third parties are required to process your data in accordance with GDPR.

7. International Data Transfers

If any personal data is transferred outside the EEA (e.g., to the US), we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequacy decisions

8. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purpose it was collected for
• Meet legal or reporting obligations

After that, your data is securely deleted or anonymized.

9. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion (right to be forgotten)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at [Insert email].

10. Cookies & Tracking Technologies

This website uses cookies to enhance user experience and analyze usage.

Cookie consent and detailed settings are managed by CookieFirst and will be presented to users on their first visit.

You can update your cookie preferences at any time via the CookieFirst banner or settings link.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Contact Us

For any privacy-related concerns, please contact:

• Email:  office@insulationtg.com
• Address: Insulation Technology Group GmbH
  Amelia-Mary-Earhart-Str. 8
  60549 Frankfurt am Main
  Germany